7+ Essential Features of 3CX v16 for Enhanced Business Communication

3CX v16 is the newest model of the favored open-source Unified Communications platform, 3CX. It’s a software-based PBX that may be put in on an area server or within the cloud. 3CX v16 presents a variety of options, together with voice, video, chat, and fax. Additionally it is extremely customizable and might be built-in with quite a lot of different enterprise functions.

3CX v16 is a big improve over earlier variations of the software program. It consists of many new options and enhancements, reminiscent of:

A brand new internet consumer that’s sooner and extra user-friendly.
Improved video conferencing capabilities, together with help for as much as 100 contributors.
Enhanced safety features, together with help for TLS 1.3 and SRTP.
A brand new cell app that gives full entry to all of 3CX’s options.

3CX v16 is a robust and versatile Unified Communications platform that may assist companies of all sizes enhance their communications and collaboration. It’s straightforward to make use of, handle, and customise, and it presents a variety of options at an inexpensive value.

1. Open supply

3CX v16 is an open-source Unified Communications platform. Because of this it’s free to obtain and use, which makes it a cheap choice for companies of all sizes. Open supply software program is usually developed by a group of volunteers, which signifies that it’s typically extra dependable and safe than proprietary software program. As well as, open supply software program might be custom-made to satisfy the precise wants of a enterprise.

Price financial savings: Open supply software program can save companies cash on software program licensing charges. This generally is a vital value financial savings for companies that use quite a lot of software program.
Flexibility: Open supply software program might be custom-made to satisfy the precise wants of a enterprise. This flexibility permits companies to tailor their software program to their particular workflows and processes.
Safety: Open supply software program is usually safer than proprietary software program. It is because the open supply group can evaluation and audit the code for safety vulnerabilities.
Reliability: Open supply software program is usually extra dependable than proprietary software program. It is because the open supply group can repair bugs and points shortly.

Total, 3CX v16 is a cheap, versatile, and safe Unified Communications platform. It’s a nice choice for companies of all sizes which might be on the lookout for a dependable and inexpensive manner to enhance their communications.

2. Cloud-based

3CX v16’s cloud-based deployment choice presents an a variety of benefits to companies, together with:

Diminished prices: Cloud-based deployments can save companies cash on {hardware} and IT workers. It is because the cloud supplier is chargeable for sustaining the {hardware} and software program, and companies solely pay for the assets they use.
Elevated flexibility: Cloud-based deployments provide companies larger flexibility than on-premises deployments. It is because companies can scale their cloud-based deployments up or down as wanted, and so they can entry their knowledge and functions from anyplace with an web connection.
Improved reliability: Cloud-based deployments are sometimes extra dependable than on-premises deployments. It is because cloud suppliers have redundant programs and infrastructure in place to make sure that their companies are at all times accessible.
Enhanced safety: Cloud suppliers usually have extra sturdy safety measures in place than companies can implement on their very own. It is because cloud suppliers have the assets and experience to put money into the newest safety applied sciences and practices.

Total, 3CX v16’s cloud-based deployment choice presents an a variety of benefits to companies. These advantages embody diminished prices, elevated flexibility, improved reliability, and enhanced safety.

3. Unified communications

Unified communications (UC) is the combination of a number of communication channels, reminiscent of voice, video, chat, and fax, right into a single platform. This enables companies to consolidate their communications and enhance collaboration. 3CX v16 is a UC platform that gives a variety of options, together with:

Voice: 3CX v16 presents a full-featured PBX system, together with name routing, voicemail, and auto-attendant.
Video: 3CX v16 helps video conferencing with as much as 100 contributors.
Chat: 3CX v16 presents a web-based chat consumer that enables customers to speak with one another in actual time.
Fax: 3CX v16 helps fax over IP (FoIP), which permits companies to ship and obtain faxes over the web.

By consolidating their communications onto a single platform, companies can enhance collaboration and scale back prices. For instance, staff can use 3CX v16 to make and obtain calls, ship and obtain faxes, and chat with one another, all from a single interface. This could save companies cash on {hardware} and software program prices, and it will possibly additionally enhance productiveness.

Along with the fee financial savings and productiveness advantages, UC may assist companies enhance customer support. For instance, companies can use 3CX v16 to create a name middle that enables clients to succeed in the best individual shortly and simply. This could result in elevated buyer satisfaction and loyalty.

Total, UC is a worthwhile software that may assist companies enhance collaboration, scale back prices, and enhance customer support. 3CX v16 is a number one UC platform that gives a variety of options and advantages.

4. Customizable

The customizability of 3CX v16 is considered one of its key strengths. It permits companies to tailor the platform to their particular wants, which might result in elevated productiveness and effectivity. For instance, companies can add customized modules to combine 3CX v16 with their CRM or ERP system. This could permit staff to entry buyer knowledge or order data immediately from inside the 3CX v16 interface. Moreover, companies can develop their very own customized integrations to attach 3CX v16 with different functions or companies.

Flexibility: The customizability of 3CX v16 provides companies the pliability to adapt the platform to their distinctive necessities. This may be particularly useful for companies with advanced or specialised communication wants.
Diminished prices: By creating their very own customized integrations, companies can scale back prices by eliminating the necessity for costly third-party software program or companies.
Improved effectivity: Customized integrations may also help companies enhance effectivity by automating duties and streamlining workflows.
Enhanced collaboration: Customized integrations may also help companies enhance collaboration by connecting 3CX v16 with different functions and companies that staff use every day.

Total, the customizability of 3CX v16 is a worthwhile characteristic that may assist companies enhance their communications and collaboration. By tailoring the platform to their particular wants, companies can enhance productiveness, scale back prices, and enhance customer support.

5. Cell app

The 3CX v16 cell app is a robust software that enables customers to entry all the platform’s options from their smartphones or tablets. This consists of the power to make and obtain calls, ship and obtain messages, take part in video conferences, and entry their voicemail. The cell app can be extremely customizable, permitting customers to tailor the interface to their particular wants.

The 3CX v16 cell app is a vital software for companies that need to keep linked on the go. It permits staff to work from anyplace, at any time. The cell app additionally makes it straightforward for companies to collaborate with clients and companions. For instance, companies can use the cell app to conduct gross sales calls, present buyer help, or host webinars.

The 3CX v16 cell app is a worthwhile asset for any enterprise that wishes to enhance its communications and collaboration. It’s a highly effective software that may assist companies enhance productiveness, scale back prices, and enhance customer support.

6. Safety

3CX v16 takes safety very severely. It consists of plenty of safety features to guard companies from knowledge breaches and different safety threats. These options embody:

TLS 1.3: TLS 1.3 is the newest model of the Transport Layer Safety protocol. It gives sturdy encryption for knowledge transmitted over the web.
SRTP: SRTP is the Safe Actual-time Transport Protocol. It gives encryption for real-time media site visitors, reminiscent of voice and video calls.
WebRTC: WebRTC is a web-based expertise that enables browsers to speak with one another in actual time. 3CX v16 makes use of WebRTC for its video conferencing characteristic. WebRTC consists of plenty of safety features, reminiscent of encryption and authentication.

These safety features make 3CX v16 a safe selection for companies of all sizes. Companies can relaxation assured that their knowledge is secure when utilizing 3CX v16.

Along with the safety features listed above, 3CX v16 additionally consists of plenty of different safety measures, reminiscent of:

Common safety updates: 3CX v16 is commonly up to date with the newest safety patches. This helps to guard companies from the newest safety threats.
Safety audits: 3CX v16 is commonly audited by unbiased safety consultants. This helps to make sure that the platform is safe and that it meets the very best safety requirements.
Buyer help: 3CX v16 is backed by a group of skilled buyer help engineers. These engineers may also help companies with any safety points that they might encounter.

3CX v16 is a safe Unified Communications platform that companies can belief. It consists of plenty of safety features to guard companies from knowledge breaches and different safety threats. Companies can relaxation assured that their knowledge is secure when utilizing 3CX v16.

7. Assist

Companies depend on their communications programs to remain linked with clients, companions, and staff. When there’s a downside with the communications system, it may be a serious disruption to enterprise operations. That is why it is necessary to have a dependable help group that may assist companies resolve points shortly and effectively.

3CX v16 presents companies peace of thoughts figuring out that they’ve entry to a group of skilled help engineers who may also help them with any points that they might encounter. This help is out there 24/7, so companies can relaxation assured that they are going to at all times be capable to get the assistance they want, once they want it.
The 3CX help group is very educated and skilled in all facets of 3CX v16. Because of this they’ll shortly and effectively resolve any points that companies might encounter. The help group can be accessible to supply companies with recommendation and steerage on learn how to get essentially the most out of 3CX v16.
3CX v16’s help group is dedicated to offering companies with the very best help expertise. The group is responsive, useful, and at all times prepared to go the additional mile to assist companies resolve their points.
Companies that use 3CX v16 might be assured that they’ve entry to the very best help within the trade. The 3CX help group is devoted to serving to companies succeed, and they’re at all times accessible to lend a serving to hand.

In conclusion, 3CX v16’s help is a worthwhile asset for companies. It provides companies peace of thoughts figuring out that they’ve entry to a group of skilled help engineers who may also help them with any points that they might encounter. The help group is out there 24/7, and they’re dedicated to offering companies with the very best help expertise.

FAQs about 3CX v16

This part solutions regularly requested questions (FAQs) about 3CX v16. These questions tackle frequent issues or misconceptions about 3CX v16.

Query 1: What’s 3CX v16?

Query 2: What are the advantages of utilizing 3CX v16?

3CX v16 presents an a variety of benefits for companies, together with:

Price financial savings: 3CX v16 is open supply, which signifies that it’s free to obtain and use. This could save companies a big amount of cash on software program licensing charges.Flexibility: 3CX v16 might be deployed on-premises or within the cloud. This provides companies the pliability to decide on the deployment choice that finest meets their wants.Unified communications: 3CX v16 presents a variety of unified communications options, together with voice, video, chat, and fax. This enables companies to consolidate their communications onto a single platform.

Query 3: How can I get began with 3CX v16?

There are two methods to get began with 3CX v16:

Obtain the free version: You may obtain the free version of 3CX v16 from the 3CX web site. The free version consists of all the fundamental options of 3CX v16, however it’s restricted to a most of 10 customers.Buy a business license: For those who want greater than 10 customers, you’ll need to buy a business license. Industrial licenses can be found in quite a lot of sizes, and so they provide plenty of extra options, reminiscent of help for extra customers, extra concurrent calls, and extra space for storing.

Query 4: What are the system necessities for 3CX v16?

The system necessities for 3CX v16 are as follows:

Working system: Home windows Server 2012 R2 or later, CentOS 7 or later, Debian 10 or later, or Ubuntu 18.04 or later.CPU: Intel Core i5 or equal.Reminiscence: 8GB RAM.Storage: 250GB free exhausting drive area.

Query 5: How do I improve to 3CX v16?

Upgrading to 3CX v16 is an easy course of. You may obtain the newest model of 3CX v16 from the 3CX web site and observe the directions within the set up information.

Query 6: The place can I get extra details about 3CX v16?

You may get extra details about 3CX v16 from the next assets:

3CX web site: https://www.3cx.com/3CX documentation: https://www.3cx.com/docs/3CX boards: https://www.3cx.com/group/

Abstract of key takeaways or ultimate thought

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For extra details about 3CX v16, please go to the 3CX web site.

Recommendations on Utilizing 3CX v16

3CX v16 is a robust and versatile Unified Communications platform that may assist companies of all sizes enhance their communications and collaboration. Listed below are just a few suggestions that can assist you get essentially the most out of 3CX v16:

Tip 1: Use the net consumer. The 3CX v16 internet consumer is an effective way to entry all the platform’s options out of your browser. The online consumer is straightforward to make use of and gives a constant expertise throughout all gadgets.

Tip 2: Benefit from the cell app. The 3CX v16 cell app lets you entry all the platform’s options out of your smartphone or pill. The cell app is an effective way to remain linked whilst you’re on the go.

Tip 3: Use the decision recording characteristic. The 3CX v16 name recording characteristic lets you file your requires later playback. This characteristic is nice for coaching functions or for resolving buyer disputes.

Tip 4: Combine 3CX v16 together with your CRM system. Integrating 3CX v16 together with your CRM system may also help you enhance your customer support. When 3CX v16 is built-in together with your CRM system, you’ll be able to click on to name your clients immediately out of your CRM system.

Tip 5: Use the video conferencing characteristic. The 3CX v16 video conferencing characteristic lets you host video conferences with as much as 100 contributors. This characteristic is nice for distant conferences or for collaborating with colleagues in numerous areas.

Abstract: By following the following pointers, you may get essentially the most out of 3CX v16 and enhance your communications and collaboration.

Conclusion: 3CX v16 is a robust and versatile Unified Communications platform that may assist companies of all sizes enhance their communications and collaboration. It’s straightforward to make use of, handle, and customise, and it presents a variety of options at an inexpensive value.

Conclusion

3CX v16 is a big improve over earlier variations of the software program. It consists of many new options and enhancements, reminiscent of a brand new internet consumer, improved video conferencing capabilities, enhanced safety features, and a brand new cell app. With its big selection of options and inexpensive value, 3CX v16 is a superb selection for companies that wish to enhance their communications and collaboration.