Telefonie cloud, often known as cloud-based telephony, is a kind of telecommunications service that makes use of the cloud to supply voice, video, and different communication companies to companies and customers. In contrast to conventional cellphone techniques that depend on bodily {hardware}, reminiscent of PBX techniques, cloud-based telephony is hosted within the cloud and might be accessed from wherever with an web connection.
Cloud-based telephony presents a number of benefits over conventional cellphone techniques, together with: