An auto attendant is a phone system characteristic that solutions incoming calls and directs them to the suitable particular person or division. It’s a digital receptionist that may present callers with data, corresponding to the corporate’s hours of operation, and can even gather caller data, corresponding to their title and telephone quantity.
Auto attendants are an vital a part of any enterprise’s telephone system. They may help to enhance customer support by offering callers with a fast and straightforward strategy to attain the precise particular person or division. They will additionally assist to avoid wasting companies cash by decreasing the necessity for dwell receptionists.
