Reside chat is a customer support device that enables companies to speak with prospects in real-time by way of a chat window on their web site or cell app. Reside chat is a handy and environment friendly method for companies to supply buyer assist, reply questions, and resolve points.
Reside chat has many advantages for companies. It could assist to enhance buyer satisfaction, improve gross sales, and scale back assist prices. Reside chat may also assist companies to construct relationships with prospects and create a extra private buyer expertise.