Reside chat is a kind of on-line chat that permits web site guests to speak with customer support representatives in real-time. Reside chat is a beneficial software for companies as a result of it may possibly assist to enhance buyer satisfaction, resolve issues shortly, and enhance gross sales.
Reside chat is changing into more and more in style, as increasingly more companies notice its advantages. The truth is, a current examine discovered that 44% of customers desire to make use of stay chat to get assist with a purchase order.
